Member Support Officer

Full time

Our Corporation

Karlka Nyiyaparli Aboriginal Corporation RNTBC (KNAC) is the Native Title representative group for the Nyiyaparli People with approximately 400 current members. The Nyiyaparli People are the Traditional Owners of approximately 36,684 square kilometres of land and waters in the east Pilbara region, the Aboriginal communities of Jigalong and Parnpajinya, several pastoral leases and significant mining operations. Locations within the Determination Area are places of particular significance to the Nyiyaparli people, including ceremonial sites, songlines, permanent pools and natural resources.

KNAC is the endorsed and authorised heritage service provider for the Nyiyaparli people.

We place a high value on our people and are now seeking to engage an experienced Member Support Officer based in the South Hedland office. 

Nyiyaparli and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.

The role

Reporting directly to the Corporate Services Manager, this role is an opportunity to assume responsibility for all administrative tasks relating to front of office accountabilities. 

This is an incredibly varied and dynamic role, where you will operate as a key player in the daily functions of the Corporation.

Your key responsibilities include all facets of front of office management including:

  • Supporting day-to-day front office inquiries from Members and refer onto community officers
  • Responding to all incoming reception emails
  • Maintaining front counter, foyer, conference, and board room presentation
  • Answering phones, addressing inquiries, forwarding calls, and taking messages
  • Printing, scanning, faxing and making copies of various office documents
  • Maintaining stock and basic office supplies
  • Overseeing the front office wall calendar & logistics
  • Entering Members/visitors details onto the corporation’s record book – all visitors must sign in

What you need to succeed

You will need proven work experience as a Receptionist, Front Office Representative for a minimum of 2 years. We are also seeking the following:

  • Self-starter and team player.  Must be able to work both independently as well as in a team orientated environment to accomplish assigned tasks and goals
  • Must be enthusiastic, respectful, and friendly; with a professional and welcoming presentation, and most importantly, possess a positive attitude and ability to take direction
  • Administrative tasks with high attention to detail skills required along with strong keyboarding skills, attention to detail and accurate spelling
  • Ability to multi-tasking, well organised and detail-orientated
  • Proficient with Microsoft Office tools and strong keyboarding skills to perform this role successfully
  • Ability to maintain integrity and confidentiality, being reliable

Benefits

This is a full-time, permanent position with a competitive salary and conditional housing allowance available. 

As a not-for-profit organisation we also offer excellent salary sacrificing options. 

You will also be eligible for flexible work hours. KNAC has a fantastic work culture which includes social events and team building. You will also be strongly encouraged to grow within the role with developmental opportunities.

Applications must be submitted electronically no later than the closing date of 9.00am on Wednesday, 12 October 2022